Products and Services

ICT Consultancy and Corporate Training

At Sofusions Technologies we take pride in guiding our clients to make informed ICT decisions that best suits them. Our consultancy services facilitated by an experienced team of experts with updated knowledge of the latest technological developments and available solutions will be there to guide you to ensure efficiency, profitability and smooth running.
We employ several methods of training on ICT including telecommunication. We provide workshops on productivity tools for your business or organization; we also provide training to organization members. These training programs are tailor-made for a specific client segment based on their needs:

Enterprise Storage

The critical role of storage in an organization cannot be overemphasized; especially in this age where crucial data is exponentially generated. Data that needs to be effectively and efficiently managed and archived. Sofusions flexible, scalable and cost-effective storage solutions ensure minimal downtime. We ensure high availability, centralized management, replication, backup and recovery with an efficient support system.

Networking

Networks are essential business tools that not only ensure communication but also sharing of resources such as hardware and software. Having the right infrastructure is therefore crucial.
We offer the following services to ensure an optimally networked organization;
▪ LAN design
▪ Network survey, mapping and optimization
▪ Network implementation and management

Security & Access Control

We offer a variety of cutting-edge technological access and security options to suit our client’s requirements. These include and are not limited to:
We offer intelligent CCTV and swipe or proximity access control systems for our clients. Our surveillance cameras and access control connect directly to IP network allowing centralized monitoring and recording of multiple sites and integration with management applications like payroll and time and attendance applications. We also offer HD video conferencing solutions.
Our highly trained and experienced technical staff ensure that you rest assured your valuables are secure.

We design user-friendly, state of the art websites to ensure not only visually appealing sites but also increase traffic to your website. This also increases the chances that visitors to your site will take the desired action e.g. make a purchase, register or download. We integrate the latest technologies and security features to ensure optimum functionality. There is also a package for website upgrade and maintenance.
Sofusions Technologies also offer web hosting services with competitive features such as high bandwidth, unlimited e-mails, comprehensive and updated security feature, 99% uptime, back-up and restore including redundancy and cloud backup to mention but a few.

Service Level Agreements-SLAs

We understand that organization’s technological needs vary, and having the right IT support in place is mission-critical. We view ourselves as an extension of your business. While you focus on your core business, Sofusions provides you with an enterprise level IT department for less than it would cost you to manage your IT in-house. Our “Virtual IT Department” gives you access to a comprehensive suite of tools and processes. We, therefore, develop IT management and support strategy that is cost effective and custom made for your organization.
Our custom-made support plans allow customers to completely outsource the procurement, installation, and ongoing management of their IT hardware and software. Comprehensive Contracts are a complete on-site support package to ensure maximum uptime. This coupled with network, hardware and software support ensures smooth running especially of critical processes. Need-based Contracts are for clients who require maintenance and support services on an as-needed basis. The response is within a commercially reasonable time frame. These management and support services include but are not limited to:
▪ PC Management Services and Support
▪ Mobile and Peripheral Support
▪ Network Management and Support

We pride ourselves in offering personalized hardware and software solutions to our clients. Our highly trained and experienced support team offer advice on product features and compatibility and scalability to accommodate growth plans.
We offer innovative solutions including for automation (ERP) and streamlining of organizations processes.

Intelligent investments social media has been proven to present a competitive edge and improve business processes for organizations. We provide efficient social media management geared towards increasing brand awareness, engagement, reputation management, customer service program, and promotion. Social media accounts managed include Facebook Page, Twitter, Instagram, LinkedIn and Google+.
Our social media management packages are broken down into three packages; basic, premium and platinum.
Basic: Involves designing and creating social media accounts, and helping to increase fans to help market product/brand.
Premium: Includes all features of the basic. Additionally, we research target demographic to build a fan base most likely to purchase products, respond to customer questions and complaints and develop a social media strategy.
Platinum: Includes all the feature of the basic and premium packages. Additionally, it includes a dedicated account manager, curation and posting of content on the various platforms, promotions (social media marketing campaign), a share incentive program, research hashtags to build brand reach and advanced analytics.
Advanced analytics that will be used to translate insights into actionable advice to improve the brands’ performance including suggestions for both short-term and long-term improvements.
Social listening is also included here to monitor all mentions of your brand online; What people currently saying about your brand online, which networks generate the most conversations and serve a purpose for your brand? Identify key influencers, analyze customer feedback and track sentiment over time, assess overall conversation and plan best ways to engage.